Frequently Asked Questions

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General issues:

Technical Details:

 

General issues:

What exactly does your company do? We help people create financial and retirement plans, and then we help them line up their investments to best meet their goals. We help open U.S. brokerage accounts, choose money managers, if appropriate, and keep in touch with them to review their changing financial needs and situations.

We help you balance your priorities and manage your expectations, both of which must be done together. Please call our office (02-624-2788) to talk about your financial needs and to see how we can help you navigate the financial world. To learn more about planning for your retirement, watch a nine-minute video or get the free download of The Retirement Planning Book, which is packed with over 120 pages of practical advice for planning your retirement.

What types of accounts do you offer? Through our U.S. brokerage firm, we can help you handle a variety of account types, including individual accounts, joint accounts, corporate and trust accounts, and IRAs (including beneficiary/deceased IRAs, traditional and Roth IRAs, as well as SEP, Keogh, and others.) Click for a list of account types.

What kind of clients do you normally serve? We work with people who want to have a secure financial future. This includes retirees, people who have inherited money or who are beneficiaries of trusts, immigrants to Israel, divorcees, and more. Click here to learn more about the types of clients we help. If you don’t recognize yourself on the list, don’t worry. Call us at 02-624-2788 and we’ll be happy to review your situation to see if we can be of service to you.

Do you trade stocks or bonds? What other investments can I buy? We help you buy and sell stocks, bonds, mutual funds, ETFs, CDs, and other investment vehicles you need to meet your goals. Your trades are cleared through Portfolio Resources Group, Inc., which has access to all U.S. and world markets. Please contact the office (02-624-2788) to discuss a portfolio designed to meet your goals and needs.

Can non-U.S. citizens and people living outside the United States open an account? Yes. In fact, that is one of our specialties. Because of regulatory concerns and costs, many other banks and brokerage firms have turned away clients who live outside the United States. Our broker-dealer’s compliance team, with more than 20 years of experience in international markets, however, has carefully researched the rules and regulations and welcomes people who live abroad to have U.S. brokerage accounts so they can enjoy all of the benefits and service expected in an international private brokerage account relationship. Watch this ten-minute video to learn more about U.S. brokerage accounts for non-U.S. residents.

Where are my investments held? Client assets are held in a U.S. brokerage account in the client’s name. Profile is associated with the international private brokerage firm Portfolio Resources Group, Inc., (PRG) and securities are offered through PRG, which is a member of FINRA, SIPC, MSRB, SIFMA, and FSI. Accounts are carried by Pershing LLC., Member NYSE/SIPC, a subsidiary of The Bank of New York Mellon Corporation. That means that Pershing is the company that actually holds your account. Pershing handles over $1 trillion in global client assets and is a subsidiary of BNY Mellon, which has over $26 trillion in assets under custody and/or administration (as of June, 2013). Click here to read a complete description of Pershing’s strength, stability, and focus.

I don’t want to choose stocks. Can you help me?
The most common tools that people use when they want to invest in stocks but not have to choose the individual securities are mutual funds, index funds, and managed accounts. There are pros and cons to each of these investment vehicles, depending on your situation. We can help you to choose which is most appropriate for you. Learn about some of the different investment categories by watching our educational videos, and then give us a call (02-624-2788) to see how we can help you.

Can I buy mutual funds if I live outside the United States? Many people have had trouble purchasing mutual funds because they don’t have a U.S. address. We can help you find a solution to this problem. For more specifics, read Doug’s book, The Expatriate’s Guide to Handling Money and Taxes: What Americans Living Outside the U.S.A. Need to Know about Investing and Filing Taxes.

Are you licensed? Douglas Goldstein is licensed by the Israel Securities Authority as an Investment Advisor, is a Certified Financial Planner™ professional, and holds the following registrations with either FINRA, the SEC, or a state regulatory agency, in the United States: General Securities Representative Examination (Series 7); General Securities Sales Supervisor Examination (Series 8); Futures Managed Funds Examination (Series 31); Uniform Securities Agent State Law Examination (Series 63); Uniform Investment Adviser Law Examination (Series 65). Learn more about Doug’s experience by clicking here.

How can I pick the right advisor? During a recent seminar series I gave, one question kept coming up. People asked it in different ways, but the common theme of the query was… “How can I choose a good investment advisor?”

Though there are many questions you should ask when selecting someone to entrust with helping you handle your money, carefully consider these three when getting started. Read More

How can I get started? The first step is to give us a call (02-624-2788). We’d love to hear from you, find out about your situation, and answer any questions that you may have.

 

Technical Details:

Can I view my accounts via the web? Yes. There is 24/7 access to view accounts. Review your positions, activities, projected cash, Visa and check transactions, statements, tax documents (i.e., 1099’s), and much, much more.

Can I choose a paperless option for my account? Yes. You can select your e-delivery preferences to suit your needs. You can choose to get some or all mail via e-mail, or select to get communications via regular mail. It’s your choice! For enhanced security purposes, given the growing problem of identity theft worldwide, we strongly recommend secure electronic delivery.

Will I receive a yearly tax statement to give to my accountant to file my taxes? Yes, the clearing firm provides all documents that American law requires in order to assist you in filing your returns.

How can I withdraw money from my account? There are three ways to move money out of your accounts: writing a check, using a Visa debit card, or wiring money to another account.

How can I transfer my current U.S. brokerage relationship to you? First, we need to get to know you and your situation to be sure that we can help you. Then, we will set up a new brokerage account for you. We contact your old brokerage firm and have the assets transferred to your new account. You just sign the paperwork. Once the positions have moved, we can review them and determine how they fit into your overall financial plan. Profile takes care of the administrative details and financial planning, PRG oversees the actual trading, and Pershing is the custodian of your assets.

My current brokerage firm sent me a letter saying they will no longer handle my account. What can I do? Some firms have chosen to stop servicing their overseas clients. As we specialize in cross-border clients, we should be able to seamlessly transfer your account away from your current brokerage firm or bank and begin to provide you with top-tier financial planning and brokerage services.

 

Still didn’t answer your questions? Give us a call, 02-624-2788 or from the U.S. 888-327-6179, or send us an email info@profile-financial.com.

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